TotallyClean.ca (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://totallyclean.ca (“Website”). Please read this Privacy Policy carefully. If you do not agree with the terms of this policy, please do not access the Website.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you interact with us through the Website, we may collect personally identifiable information, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Address
  • Payment details (if applicable)

b) Non-Personal Information

We may automatically collect certain non-personal information about your use of the Website, including:

  • Browser type
  • IP address
  • Device information
  • Pages viewed
  • Referring URLs
  • Time and date of access

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and manage our cleaning services.
  • To communicate with you, including responding to inquiries and sending service updates.
  • To process payments and transactions securely.
  • To improve our Website’s functionality and user experience.
  • To comply with legal obligations and enforce our policies.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with:

  • Service Providers: Third-party vendors assisting us with operations (e.g., payment processing, website hosting).
  • Legal Obligations: If required by law, regulation, or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us analyze traffic, personalize content, and deliver tailored advertisements.

You can manage or disable cookies through your browser settings. Note that disabling cookies may impact the functionality of the Website.

5. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any personal information.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access and request a copy of your data.
  • Correct or update inaccurate information.
  • Request deletion of your data, subject to legal obligations.
  • Opt-out of marketing communications.

To exercise these rights, please contact us using the information below.

8. Children’s Privacy

Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. We encourage you to review this page regularly for updates.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: https://totallyclean.ca/contact-us/