Welcome to TotallyClean.ca! These Terms of Service (the “Terms”) govern your use of our website, services, and any related content (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Services.
1. Acceptance of Terms
By using TotallyClean.ca, you confirm that you are at least 18 years old or have obtained parental or guardian consent to use our Services. If you are accessing the website on behalf of an organization, you represent that you have the authority to bind the organization to these Terms.
2. Use of Services
You agree to use our Services only for lawful purposes and in accordance with these Terms. You must not:
- Violate any applicable local, provincial, federal, or international laws.
- Use the website for any fraudulent, misleading, or malicious activities.
- Interfere with or disrupt the operation of the website, including by transmitting any harmful code or engaging in unauthorized data collection.
- Attempt to gain unauthorized access to our systems, user accounts, or Services.
3. User Accounts
If you create an account on TotallyClean.ca, you are responsible for maintaining the confidentiality of your login credentials and ensuring all information provided is accurate and up-to-date. You are solely responsible for activities conducted under your account.
4. Services Offered
TotallyClean.ca provides cleaning services in various categories, as described on our website.
- Service availability may vary based on location.
- Quotes or pricing provided on the website are estimates and subject to confirmation during service scheduling.
- We reserve the right to refuse service to anyone for any reason, including but not limited to misuse of the website or abusive behavior toward staff.
5. Payments and Refunds
- Payments for services must be made as described on the website.
- Any applicable taxes, fees, or surcharges will be clearly communicated at checkout.
- Refunds are issued at our discretion and based on specific circumstances, such as cancellation policies outlined on the website.
6. Cancellations and Rescheduling
- Cancellations or rescheduling requests must be made within the time frame specified in our cancellation policy.
- Late cancellations or no-shows may result in a fee, as outlined on the website.
7. Intellectual Property
All content on TotallyClean.ca, including but not limited to text, graphics, logos, images, and software, is the intellectual property of Totally Clean or its licensors and is protected by copyright, trademark, and other intellectual property laws.
- You may not reproduce, distribute, or use any content without prior written consent.
8. Privacy Policy
Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
9. Disclaimer of Warranties
TotallyClean.ca is provided “as is” and “as available,” without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee the accuracy, reliability, or availability of our Services.
10. Limitation of Liability
To the fullest extent permitted by law, Totally Clean, its affiliates, and its employees shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the website or services.
11. Indemnification
You agree to indemnify and hold Totally Clean, its employees, and affiliates harmless from any claims, damages, losses, or liabilities arising out of your use of our Services or violation of these Terms.
12. Changes to the Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on the website. Your continued use of the Services after any changes constitutes acceptance of the updated Terms.
13. Governing Law
These Terms are governed by the laws of the Province of Alberta, Canada, without regard to its conflict of laws principles.
14. Contact Us
If you have any questions about these Terms, please contact us at: https://totallyclean.ca/contact-us/